It takes approximately 3-10 business days for an in-stock item to reach you depending on your chosen shipping method.
Your order number begins with NA
Confirmation email sent from email@example.com
Please allow 5-10 business days after we receive your package to process your refund and credit your account.
New Balance stores operate separately to Newbalance.com.au. They will not process a refund for an online item. We recommend following our free returns guide.
Call (1800) 953-074
Mon - Fri: 9:00 AM - 5 PM (AEDT)
Sat- Sun: Closed.
Monday - Friday.
We will respond to your email as soon as possible.