Need to contact us?
Call (1800) 953-074
Email: nbweb.cservice@newbalance.com
Mon. - Fri.
9 AM - 7PM (AEDT)
Sat. & Sun.
Closed.
Shipping Information
| Shipping By | Cost | Estimated Delivery |
| Australia Post Standard | Free on all orders over $150* Free with no minimum spend when you join or login | It takes approximately 2 business days for metro Melbourne and Sydney areas, and 3-7 business days for all other cities/regional areas for an in-stock item to reach you. |
| Australia Post Express | $15.00 for all orders | Our usual delivery time frame is between 3-6 business days. |
Christmas Shipping Information
| Shipping By | Cost | Order before the specified date below to receive your order in time for Christmas |
| Australia Post Standard | Free on all orders over $150* Free with no minimum spend when you join or login | VIC – Monday 22nd December 2025 NSW, QLD, SA & ACT – Friday 19th December 2025 WA (Inc Perth), NT (Inc Darwin) & TAS – Friday 12th December 2025 |
| Australia Post Express | $15.00 for all orders | VIC, NSW, QLD, SA & ACT – Tuesday 23rd December 2025 WA (Inc Perth), NT (Inc Darwin) & TAS – Monday 22nd December 2025 |
