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Need to contact us?
- Call (1800) 953-074
- Email: nbweb.cservice@newbalance.com
- Mon - Fri: 9 AM - 5 PM (AEDT)
- Sat, Sun & Public Holidays: CLOSED
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Find Help
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Online Ordering
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Sizing Guides
Important Shipping Information
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Orders will be Australia Post (Standard) or Australia Post (Express).
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Please allow an additional 24 hours for order processing before shipment.
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No delivery on weekends or holidays within each state.
| Shipping By | Cost | Estimated Delivery | Shipping Availability | Exclusions |
|---|---|---|---|---|
|
Australia Post Standard |
FREE on all orders over $100* $10.00 for orders under $100 |
Our usual delivery time frame is between 5-10 business days. |
Australia |
We do not ship to Christmas Island, Western Australia, 6798 |
|
Australia Post Express |
$15.00 for all orders |
Our usual delivery time frame is between 3-6 business days. |
Australia |
We do not ship to Christmas Island, Western Australia, 6798 |
Orders from Outside Australia
This site is for orders shipping to addresses within Australia. For orders outside of Australia, please visit one of our international sites:
- New Zealand: http://www.newbalance.co.nz/
- United States: http://www.newbalance.com/
- United Kingdom: http://www.newbalance.co.uk/
- European Union: http://www.newbalance.eu/
- Canada : http://www.newbalance.ca/
