Customer Care

Important Shipping Information

  • Orders will be shipped air-freight via Startrack.
  • Please allow an additional 24 hours for order processing before shipment.
  • No delivery on weekends or holidays within each state.
  • We cannot deliver to P.O. boxes
  Cost Estimated Delivery Shipping Availability Exclusions
Standard Shipping
(StarTrack)		 FREE on all orders over $100*
$10.00 for orders under $100		 Our usual delivery time frame is between 3-5 business days.
However during busy sale periods this may be extended.		 Australia We cannot deliver to P.O. boxes

Orders from Outside Australia

This site is for orders shipping to addresses within Australia. For orders outside of Australia, please visit one of our international sites:

Need to contact us?

Our customer care team are temporarily working offsite and therefore you might experience a slower than usual response time.

Your enquiry is important to us and we will respond as soon as we can.

Thank you for your patience.

Email Customer Care or call (03) 9582 5582

Mon - Fri: 9 AM - 5 PM (AEST)
Closed Saturday & Sunday
Closed Public Holidays (Victoria)

Thank you for your patience.

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Pricing and product availability may change.

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