Skip to main content Skip to footer content

Stay Safe: Temporary store closure updates.

In response to the current COVID-19 outbreak and to help keep our communities safe, we have temporarily closed our Victoria, New South Wales & South Australia stores until further notice.

Our online store is trading as usual, and we will keep you informed of when our stores will be open again.

Be safe and take care, New Balance Team.

Free shipping on all orders over $100.

Orders will be shipped air-freight via Startrack Express.

Please allow an additional 24 hours for order processing before shipment.

No delivery on weekends or holidays within each state.

Free returns every day.

If you aren't completely happy with your purchase, simply return it within 45 days from purchase. Returns must be in new condition, in the state you received them. New Balance reserves the right to refuse worn or damaged merchandise. Unfortunately, we cannot accept returns on custom shoe orders.

Stay Safe: Temporary store closure updates

Find a Store