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Contact us via email.
Online shopping or product help:
1800-246-195
Mon - Fri: 8 AM - 5 PM (AEST)
Closed: Saturday and Sunday
All other New Balance inquiries:
1800-654-512
If you need help with your order, please call 1800-246-195.
Every purchase is backed by our 100% satisfaction guarantee. If you aren't completely satisfied, simply return your items within 30 days.
New Balance offers FREE shipping on all orders over $200 and orders under $200 ship for $7.50 via Australian Air Express.
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